Insurance Claims Assistance

Did you know following an accident, it's your legal right to have your car repaired anywhere of your choice, regardless of what your insurance may say. Call PTR first after an accident!

Your Car. Your Right to Choose Your Repairer

Had an accident? Know your legal rights

Your Car. Your Right to Choose Your Repairer

Whilst we can carry out repair work for the vast majority of insurance companies, there are some that may insist your vehicle be taken to one of their ‘approved’ repairers.

If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.  

Independent repairers such as ourselves give a personal service and treat you as a person, not a claim number. Most of our business comes from referrals and repeat business, each customer to us is a nucleus generating more work or business. REMEMBER; It’s YOUR CAR.YOUR CHOICE!

call us first

Non Fault Accident Assistance

If you are ever unfortunate enough to be involved in a road traffic accident, regardless of if it was your fault or not, give PTR Automotive in Peterborough a call FIRST and take advantage of our complimentary car accident assistance service. 

  • We provide a complete hassle-free experience and take all the stress out of your hands.
  • We can provide a courtesy vehicle to keep mobile
  • Communicate directly with your insurance company
  • Repair your vehicle back to its original standard
  • and even contribute towards your excess!
Non Fault Accident Assistance
Courtesy Vehicles

Courtesy Vehicles

Here at PTR Automotive we have a selection of manual and automatic courtesy cars available to keep you mobile whilst we are repairing your vehicle. Subject to availability. Plus we ccan arrange Car & Van Hire.

Excess Contribution

Excess Contribution

If you are involved in an incident in your vehicle and you are liable for your excess, we can usually help you out with a payment towards your insurance excess (t & c’s apply)

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